When a workplace injury occurs, the injury must be reported to the employer as soon as possible.

The details must be entered in the injury register.

Anyone can make initial notification of the injury to the Scheme Agent or insurer.

The employer has a legal requirement to notify the Scheme Agent or insurer within 48 hours of the injury being notified. Employers may avoid paying a claims excess if there is an injury by notifying their Scheme Agent or insurer within the required timeframes.

The initial notification can be made in a number of ways, electronically, in writing or by phone.  Once notified, the Scheme Agent or insurer will give the notifier a notification number, this number will be used to track the notification.

When notifying an injury, the following information needs to be provided:

1. worker’s information – their name, residential address, contact details and date of birth
2. employer’s information – the business name, current business address and employer contact
3. treating Doctor information – the name of the doctor or hospital where the injured worker is being treated
4. injury or illness details – the date of the injury, description of how it happened and a description of the injury itself
5. notifier information – the name of person making the notification, relationship to injured worker and contact details
6. supporting information – anything else the notifier considers necessary.

www.workcover.nsw.gov.au

Last updated on February 24, 2011 by Galen & Gray